Terms & Conditions


TERMS OF USE

 

Vesaan Technologies Private Limited (“Medikoe) is the owner and publisher of www. medikoe.com (the “Website” which term shall also include all other online resources owned and maintained by Medikoe including but not limited to the mobile application). All of the Services provided through the Website shall be that owned by Medikoe.

All users of the Website are requested to read through and understand this Terms and Conditions (the “Terms”) and related Privacy Policy (the “Policy”) prior to accessing the Website or availing any of the Services made available by Medikoe.

These Terms along with the Policy and the Terms of Enrolment shall constitute a valid and binding agreement between users, health care providers and Medikoe with regard to accessing and using the Website as well as any Services offered on it.

These Terms shall apply to the following persons:

  1. Any individual accessing the Website (“User’ or “You”);
  2. Any person availing the Services offered on the Website or such person’s representatives (“User’ or “You”);
  • Any medical practitioner or health care service provider, or such person’s representatives or affiliates listed or wishing to be listed on the Website (“Practitioner” or “User”);
  1. In the event that the any person accesses the Website or otherwise avails any of the Services on behalf of another person or entity, such person shall be responsible for all acts and omissions of the other person or entity.

These Terms shall also govern the following:

  1. Registration and listing of Practitioner’s and displaying their respective profiles; qualifications and services within the Website;
  2. Search services for Users wishing to find the right Practitioner;
  • Services that assist in fixing appointments with Practitioners;
  1. Any deals, offers or promotions offered by the Practitioners;
  2. SOS Services provided on the Website;
  3. Any content provided by the Users.

By accessing the Website, downloading or installing the mobile application or by availing any of the Services offered anywhere on the Website you hereby consent to these Terms and the associated Privacy Policy and Terms of Enrolment. All of the terms contained herein shall be binding upon you. Should you choose not to be bound by these Terms you are kindly requested to refrain from accessing the Website or from availing any of the Services offered.

Your access and use of the Website or the Services shall be subject to the provisions of any and all applicable laws of India.

  1. DEFINITIONS
    • Confidential Information” shall mean any trade secret or other information which is deemed confidential or commercially sensitive and which is not in the public domain (other than through the wrongful disclosure by the other Party) and which belongs to any associates or representatives of either Party (whether stored or recorded in documentary or electronic form) and which (without limitation) relates to the proprietary information relating to the development, utility, operation, general or specific data, functionality, performance, cost, know-how, details of present and proposed businesses, formulas, ideas, strategies, techniques, policy, data related to employees, present or proposed vendors/customers, information regarding research and development, unpublished financial statements, budgets and other financial details, computer programming techniques, methodologies and related technical information, business or marketing plans, forecasts, licenses, prices or lists, quotes, bids, controls, operating procedures, organisation responsibilities, marketing matters and any policies or procedures, software programs and files, operating manuals, user manuals documentation, source code and any and all information pertaining to either Party’s application or software of any of its associates, subsidiaries or representatives.
    • Force Majeure” shall mean any event beyond the control of the Parties that prevents either party from performing their respective duties including but not limited to any Act of God, riot, war or electrical shortages.
    • Intellectual Property” shall mean collectively or individually, the following worldwide rights relating to intangible property, whether or not filed, perfected, registered or recorded and whether now or hereafter existing, filed, issued or acquired: (i) patents, patent disclosures, patent rights, know-how, including any and all continuations, continuations-in-part, divisions, reissues, re-examinations, utility, model and design patents or any extensions thereof; (ii) rights associated with works of authorship, including without limitation, copyrights, copyright applications, copyright registrations; (iii) rights in trademarks, trademark registrations, and applications therefore, trade names, service marks, service names, logos, or trade dress; (iv) rights relating to the protection of trade secrets and Confidential Information; and (v) internet domain names, internet and world wide web URLS or addresses; and (vi) all other intellectual or proprietary rights anywhere in the world including rights of privacy and publicity, whether or not requiring registration and whether or not such registration has been obtained.
    • Party” shall refer to either the User, the Practitioner or to Medikoe as the context may suggest and the Users, Practitioners and Medikoe may be collectively referred to as the Parties.
    • Services” shall mean any and all services provided or otherwise offered by Medikoe including but not limited to listing of Practitioners, SOS Services, and search services.
    • SOS Services” shall mean and include all such emergency care services provided by Medikoe in collaboration with a Practitioner including but not limited to ambulance services.
    • Territory” shall mean the territory of Bangalore, Mumbai and or such other places as notified by Medikoe from time to time or such other locations where Medikoe may start offering its Services.
    • User” shall mean and include the users of the Website including the health care providers (Practitioners) listed by Medikoe. Health care providers may also be referred to as Practitioners as and when required by the context.
    • User Account” shall mean an account created by the User on the Website in order to avail the Services.
    • User Content” shall mean any and all such information, material or content posted, uploaded, published, distributed, transmitted or made public anywhere on the Website by the User

 

  1. CONDITIONS OF USE
    • The Website and all of the Services offered are only for such individuals having attained the age of 18 (Eighteen) years. In the event you are below 18 years of age, you are requested to immediately cease all use of the Website and the Services. Medikoe shall not be liable for any loss or damages caused due to any act or omission by a minor;
    • By accessing the Website or the Services you hereby represent and warrant that you have attained the age of 18 years.
    • The Website and all of the Services offered are only intended for use in accordance with all applicable laws. Users are expressly restricted from using the Website or Services for any purpose in violation of any applicable law.
    • The Website and the Services are offered to Users, other than Practitioners for their non-commercial use and you may not offer the same to any person unless with Medikoe’s consent.
    • Any and all content, material or information present or made available on the Website shall be that owned by Medikoe or otherwise duly obtained. Users shall not use any material or content unless with the express consent from Medikoe.
    • The Services offered by Medikoe are intended for use only within the Territory. Medikoe makes no representation or guarantee that the Website or the Services shall be available or functional anywhere outside the Territory.
    • All of the Services offered by Medikoe through the Website are provided on an ‘as is’ basis and Users may avail the same at their sole option and risk. Medikoe shall be under no obligation to verify any information provided by Users nor shall it be under any obligation to perform background checks on any Practitioner.
    • Users hereby accept and agree that Medikoe is merely a platform enabling Practitioners to enlist themselves on the Website and does not provide any health care services.
    • Users further accept and agree that Medikoe does not provide any medical or healthcare related services or advice and all of the information, content or material present anywhere on the Website is intended only for general informational purposes and that the same along with any of Medikoe’s Services are not a substitute to professional medical treatment, diagnosis or advice. Neither does the information or Services provided by Medikoe address any User’s individual and specific circumstances. Users are hereby advised never to ignore any medical advice due to any information they may have come across anywhere on the Website or within the Services.
    • Users further agree and accept that Medikoe is not providing any health care related services and it is only facilitating the meeting between Practitioners and Users and hence Medikoe shall not be liable for any loss, damage or injury including death caused due to the acts or omissions of any Practitioner.
    • Medikoe may also provide Users with such services so as to contact a Practitioner listed on the Website. Users shall be doing so at their sole option and risk. Medikoe may, in its sole discretion, record any and all communications between Users and Practitioners and Users hereby consent to the same. Users are expressly restricted from using the contact services offered by Medikoe for any purpose other than to contact the Practitioner and for booking appointments.
    • Any advice, opinion, treatment suggestions provided by the Practitioners shall be on an as is basis and Medikoe shall not be liable for any wrong, inaccurate, misleading, harmful advice, opinion or treatment suggestion provided by the Practitioners.
    • Medikoe may collect and store certain User information for the purposes of rendering its Services and the Users herby consent to the same.
    • Any and all deals, offers or promotions available on the Website shall be that offered ‘as is’ directly by the Practitioners and Medikoe shall not be liable in the event the Users are unable to avail such deal, offer, or promotion.

 

  1. ACCOUNTS AND REGISTRATION
    • The Services offered by Medikoe are intended for the benefit of Users who have registered themselves on the Website. All unregistered Users are required to register themselves prior to availing the Services or further accessing the Website.
    • Users are requested to provide true, complete, accurate and up to date information at the time of registration. The account of any User found to have provided false, incomplete or misleading information shall be terminated without any further notice.
    • On the termination of this Agreement, the User account shall be deleted along with all associated information within 30 days from the date of termination. Users are requested to save or create adequate copies of all data and information in their account at the time of termination. Medikoe shall not be liable for any loss of data or User information after 30 days from the date of termination.
    • Practitioners shall also be required to create individual profiles in order to list themselves and their services on the Website. Practitioners shall also be required to update or otherwise renew their license to practice.
    • All of the data, information, content or material to be uploaded or displayed on the User’s or Practitioners profile within the Website shall have to be pre approved by Medikoe. Data, information, or any content or material may be displayed by Users and Practitioners on the Website only with the consent of Medikoe.
    • Users shall be solely responsible for any and all information or content that is displayed, transmitted, distributed or otherwise made public through their respective profile anywhere on the Website.
    • Users shall also be responsible in maintaining the security of their respective accounts. Users are advised against disclosing any account related information to any third party.
    • Medikoe may, in its sole discretion, monitor User’s account activity and check their compliance with these Terms. However, Medikoe shall be under no obligation to monitor the accounts of any User. Users hereby consent to the monitoring of their respective accounts by Medikoe.
    • All accounts are intended for use only by a single User. Medikoe does not permit the sharing of User Accounts.
    • Users shall not access or attempt to access any account/profile belonging to any other party. Neither shall Users restrict or attempt to restrict any other User’s access to his/her respective account/profile.

 

  1. RESTRICTIONS ON USE
    • All Users are hereby expressly restricted from engaging in or attempting to engage in any of the following activities:
      • Use of the Website or the Services for any purpose other than those permitted by Medikoe or otherwise contrary to any applicable law.
      • Altering, changing, disrupting or attempting to alter, change or disrupt, in any manner, the features and functionality of the Website and the Services.
      • Users shall not remove, alter, obscure or attempt to remove, alter or obscure any of the data, information, content, icons, trademarks, logos or other proprietary material from the Website.
      • Make public any reports, results or other similar Confidential Information belonging to any other User.
      • Copying, duplicating, trading, selling or offering for sale any of the information, data, content or material available on the Website.
      • Practitioners may not offer any services on the Website in the event their license has expired or if there is any other restriction barring them from providing their services.
      • Users may not promote or advertise any products, services or other entities anywhere on the Website unless with the express written consent of Medikoe.
      • Users are further restricted from contacting or attempting to contact, through the Website, any User other than a Practitioner.
      • Users shall not transmit, upload, make public, publish, display or otherwise distribute, anywhere on the Website. any information, material or content that is or may be construed as:
  1. Vulgar, obscene, pornographic, explicit, paedophilic or otherwise inappropriate;
  2. Hurtful, inciting, discriminatory, unlawful, threatening, libellous, slanderous, harmful, fraudulent or otherwise misleading.
  • That contains any viruses, Trojans or other malicious content or other similar codes or programs that will or may disrupt the normal functionality of the Website and/or the Services or otherwise alters any of the features of Website and/or the Services.

 

  1. USER CONTENT
    • For the purposes of this Agreement, User Content, shall mean and include any and all information, material, data or other content published, transmitted, made public, distributed, uploaded or otherwise displayed anywhere on the Website by any User or through any User’s User Account.
    • The User or the User whose account was used for publishing, transmitting, making public, distributing, uploading or otherwise displaying User Content anywhere on the Website shall be responsible for such User Content.
    • Users shall ensure that they have all necessary rights, title and consents over the User Content made available anywhere on the Website and that the same is not violating or infringing the intellectual or proprietary rights of any third party.
    • Users may post, display or publish content and other material only in such places allocated for the same by Medikoe.
    • Users including Practitioners shall be required to regularly update all information provided by them to Medikoe.
    • Users shall further ensure that none of the content or material transmitted or made public by them includes any confidential information belonging to any User or third party.
    • Medikoe may, in its sole discretion, monitor or store certain User Content, however, Medikoe shall be under no obligation to regulate or perform continuous monitoring of any User Content.
    • Users further agree and accept that Medikoe shall have a right to monitor and record any and all communications or information exchanged between you and any other User or Practitioner. However, Medikoe shall be under no obligation to monitor the same.
    • Medikoe may remove any User Content from the Website, which, in its sole opinion is in violation of these Terms or without assigning any reason. Medikoe may also restrict access to any content it feels is in violation of these Terms.
    • Medikoe shall have no duty of confidentiality over any information or content published, displayed or otherwise made public anywhere on the Website by any User.
    • User Content along with all other User information shall be stored on Medikoe’s servers only for the duration of the User’s association with Medikoe. On the termination of this Agreement or in the event that the User disables or deletes his/her respective account, Medikoe shall have no further obligation to store any User information. However, in the event a User disables or deletes his/her account, all associated data and other information shall be removed from the Medikoe servers only on the expiry of 30 days.
    • The User may make appropriate records and copies of all data and other information within 30 days from the termination of these Terms or from disabling/deleting their account whichever is earlier.
    • Medikoe greatly values all of the feedback received from Users. However, Users are requested to refrain from posting any ideas, suggestions or other information related to the business methods, practices and services of Medikoe. This is to avoid any unpleasantness regarding the ownership of such ideas and suggestions. Any User continuing to send Medikoe any ideas or suggestions grants in favour of Medikoe a worldwide, royalty free, non-exclusive right to use, incorporate, adapt, transmit, sell or offer for sale the same.
    • All of the reviews and feedback provided by Users shall also be subject to these Terms and shall have to comply with any content requirements contained herein. Any user found publishing or making public any malicious incorrect or false review may be blocked from further accessing the Website.

 

  1. LISTING OF PRACTITIONERS
    • All listings of Practitioners provided by Medikoe are done keeping in mind the best interests of the User. The ranking shall be done on the basis of certain pre-determined criteria. The criteria for the ranking shall be decided solely by Medikoe.
    • The listing of Practitioners is subject to change so as to increase the quality of the Services as well as that of the Practitioners.
    • In the event that any of the information provided by a Practitioner is found to be false, incorrect or misleading or if Medikoe suspects the same, Medikoe may, in its sole discretion remove such Practitioner from the listing.
    • Medikoe shall collect certain information including but not limited to name, age, area of practice, qualifications and other related information for creating Practitioner Profiles on the Website as well as to improve upon its Services and the Practitioners hereby consent to the same.
    • Practitioners may contact Medikoe in case they require any changes to any of the information displayed on their respective profiles.

 

  1. LINKS AND THIRD PARTY WEBSITES
    • Medikoe may, in its sole discretion, display certain third party links or advertisements on the Website. Such links and advertisements shall be that belonging to third parties.
    • All the contents of such links or advertisements shall be that belonging to a third party and Medikoe shall not be liable for the contents of any links or advertisements present on the Website.
    • Users are advised against placing any reliance on any of the information made available through any third party links or advertisements. Any User relying on such information shall be doing so at their sole option and risk.
    • All Users are advised to exercise necessary care should they choose to follow any link or advertisement. These Terms or the related Privacy Policy shall not govern such third party links and advertisements.
    • Any interactions or transactions entered into by you with any third party found through the links or advertisements present on the Website shall be solely between the User and such third party and Medikoe shall not be a party to the same.
    • Users are hereby expressly restricted from posting any links or advertisements anywhere on the Website unless with the express written consent from Medikoe.

 

  1. CONFIDENTIAL INFORMATION
    • The Parties to these Terms hereby agree to treat any and all information provided by the other Party as confidential and shall treat such Confidential Information with the same degree of care afforded to its own Confidential Information.
    • The Parties further agree that they shall not use or make any disclosures of the other Party’s Confidential Information unless with such Party’s express consent.
    • Medikoe may collect certain details and information from the Users and Practitioners for the purposes of providing its Services. Certain information collected by Medikoe may be disclosed to its service partners for the purposes of providing Services and the Users and Practitioners hereby consent to the same.
    • Medikoe shall collect, store and use the information collected from Users and Practitioners in accordance with the Privacy Policy.
    • Users hereby accepts and agrees that they shall not either use, disclose or make public, either for their own benefit or for the benefit of any third party, any Confidential Information pertaining to other Users including but not limited to any medical records, prescriptions, reports or charts.
    • The Practitioners shall not disclose any information regarding the Users, including but not limited to any treatment details to any person other than the relevant User.
    • However, neither Party shall be liable for any breach of confidentiality in the following circumstances:
      • Any information known by the Party prior to executing this Agreement;
      • Any information made public due to no fault of the Parties;
      • Any information that is required to be disclosed in compliance with any law, governmental order or judgment from a competent court.
    • Users hereby accept and agree that any unauthorised use or disclosure of any Confidential Information pertaining to or obtained from Medikoe shall result in irreparable losses to Medikoe for which monetary compensation may prove insufficient and that Medikoe shall have any and all other rights available under law or equity in addition to its rights under these Terms.

 

  1. INTELLECTUAL PROPERTY
    • The Website along with the information, content and other material present in the same including but not limited to any intellectual or proprietary rights shall be that belonging solely to Medikoe or otherwise duly obtained.
    • Any and all intellectual property present anywhere on the Website or within the Services, including but not limited to any trademarks, patents, copyrights, designs, trade names, icons, logos, user interface, look and feel of the Website as well as any and all domain names, shall be that belonging solely to Medikoe or otherwise duly obtained. Users shall not use any Intellectual Property including but not limited to any trademarks, logos, icons, copyright or trade names, present anywhere on the Website unless with the consent of Medikoe or the proprietor of such Intellectual Property.
    • Medikoe may from time to time display certain health related information and content on the Website. Such information and content may be that belonging to third parties and Medikoe hereby makes no claim over any such information or content. Such content is only for general informative purposes and Medikoe does not use the same for any commercial purposes. All sources and authors of such information and content have been duly acknowledged to the best of Medikoe’s abilities and necessary links as to the source of the same are also provided. Users are hereby expressly restricted from using such information or content in any manner unless with the express written consent of the original author of such information or content. Medikoe shall not be liable for any unauthorised use of such information or content by any User.
    • Medikoe shall, on a request from the original owner or author as the case may be, remove any and all information and content requested to be removed by the owner/author of such information or content within 30 business days from being notified of the same provided Medikoe verifies such request to be bona fide. All such requests shall have to be sent to support@medikoe.com.
    • Any Intellectual Property discovered, developed or improved upon using any of the resources of Medikoe including any of its Services or website and application resources or from any Confidential Information obtained from Medikoe shall be that belonging to Medikoe and the Users hereby assign all rights held by them over the same to the sole benefit of Medikoe.
    • Medikoe hereby grants in favour of the User a worldwide, non-exclusive, limited right to access the Website or the Services for the purposes of availing treatments, prescriptions or other services offered by the Practitioners.
    • Medikoe makes no claims over any information or content including any Intellectual Property made available by the User anywhere on the Website.
    • Users shall not use any of the Intellectual Property belonging to Medikoe unless with the express consent from Medikoe.
    • Users shall not download or install any applications, programs or software owned by Medikoe unless on receiving consent from Medikoe.
    • Users are hereby expressly restricted from reverse engineering, disassembling, decompiling or disseminating any software or other Intellectual Property present anywhere on the Website.
    • Users hereby accept and agree that no rights specifically granted to them shall be construed to have been granted.
    • Any unauthorised use of any Intellectual Property belonging to Medikoe shall result in the initiation of appropriate legal action by Medikoe.
    • In the event any User suspects an infringement of their Intellectual Property they may inform the same to Medikoe by contacting support@medikoe.com and Medikoe shall take appropriate action, if required, within 30 business days.

 

  1. INDEMNITY AND LIABILITY
    • Users and Practitioners hereby accept and agree that Medikoe is only an intermediary and merely facilitates the meeting of the user with a health care practitioner/service provider and is not a party to any transaction, treatment, agreement or proposal entered into between the User and the Practitioner and hence shall not be liable for any loss or damage caused to either Party.
    • Users shall indemnify or otherwise defend Medikoe, its directors, employees, agents, subsidiaries, affiliates, representatives and agents from and against any and all losses, damages, claims, damages, costs (including reasonable attorney fees), actions or suits arising due to the conduct or omissions of the User.
    • The Users shall further be required to provide any and all required assistance in defending any claims, suits or actions arising due to their conduct or omissions.
    • Medikoe shall not be responsible for the services provided or offered by any of the Practitioners. All of the services offered by the Practitioner shall be provided directly by the Practitioner and Medikoe shall not be a party to the same. Medikoe does not validate any of the services offered by the Practitioners and makes no representation regarding the same.
    • Medikoe is not liable for any interruption or errors that may be restrict or prevent the User’s access to the Website or the Services and Medikoe shall use best efforts to rectify the same at the earliest. However, nothing contained herein shall place any liability on Medikoe in the event of any errors, restrictions, interruptions or delays in accessing the Website and the Services.
    • Neither shall Medikoe be liable for any adverse effects including but not limited to any loss of business arising against any Practitioner due to its listing Services.
    • IN NO EVENT SHALL MEDIKOE, ITS DIRECTORS, EMPLOYEES, AGENTS OR AFFILIATES BE LIABLE FOR ANY LOSS OF PROFITS, INCOME, REVENUES, GOODWILL, BUSINESS ARISING OUT OF OR RELATED TO THESE TERMS INCLUDING THOSE IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) REGARDLESS OF WHETHER MEDIKOE HAS BEEN ADVISED OF THE SAME OR NOT.
    • Neither shall Medikoe be liable for any damage or destruction caused to your device/system due to your use of the Website and the Services.
    • The maximum extent of Medikoe’s liability, if any, shall be limited to such fee charged by it from Users and Practitioners as the case may be.
    • However, neither Party shall be liable for any failure to perform or breach of obligations if the same is a direct result of a Force Majeure event.

 

  1. REPRESENTATION AND WARRANTIES
    • The Users hereby represent and Warrant that all of the information provided by them to Medikoe is true, accurate and complete in all material aspects to the best of their knowledge.
    • Medikoe makes no representations or warranties of any manner regarding the accuracy, reliability, compatibility, of the Website or its Services. The same are provided on an as is basis and Medikoe hereby makes no representations or warranties regarding the fitness and merchantability of the Website and the Services.
    • Furthermore, Medikoe makes no other representations regarding the quality, qualifications, expertise, fitness or services offered by any of the Practitioners listed on the Website. Users may avail the services offered by the Practitioners at their sole risk.
    • The Practitioners hereby represent and warrant that they have all necessary skills, expertise, consents, authority and licenses to provide the services listed on their Medikoe profiles and that they are qualified and lawfully entitled to provide services within the territory of India.
    • The Practitioners further represent and warrant that all of the information provided by them is true accurate and complete to the best of their knowledge.
    • Although Medikoe provides certain emergency care services (“SOS Services”), none of the Services offered by Medikoe shall be a substitute for contacting appropriate medical persons in the event of an emergency. Users are advised to directly contact an ambulance or hospital. Users shall be availing the SOS Services offered by Medikoe at their sole option and risk and Medikoe shall not be liable in the event of any failure on the part of the Practitioner in responding to an emergency nor for any subsequent actions taken by the Practitioner.
    • All of the information provided by Medikoe is for informational purposes only and Users are advised to consult with an expert before placing reliance on the same.
    • Medikoe hereby excludes all representations and warranties permitted under law.

 

  1. TERM AND TERMINATION
    • These Terms shall continue on in full force and be binding upon the Users and Practitioners for the entirety of their use of the Website or the Services.
    • Medikoe reserves the right to suspend terminate any User or Practitioners account or profile in the event such User or Practitioner is in violation of these Terms.
    • Medikoe may also terminate any User Account or Practitioner profile in the event that any of the information provided by them is determined to be false, incorrect or misleading or if Medikoe suspects the same.
    • In the event that Medikoe suspends or terminates any account or profile, Medikoe’s decision shall be final and may be revised only by Medikoe itself.
    • On the termination of these Terms, the Users and Practitioners shall cease all further use of the Website and the Services.
    • All information provided by the Users and Practitioners shall be removed from Medikoe’s servers within 30 days from termination and Users and Practitioners are advised to create necessary copies and records within such time.
    • On the termination of these Terms, the Users and Practitioners shall return to Medikoe any and all Confidential Information it may have received or otherwise obtained from Medikoe. In the event that such information is stored electronically, then the same shall be removed or destroyed and the User or Practitioner, as the case may be, shall issue a certificate in that regard.

 

  1. NON-COMPETE AND NON-SOLICITATION
    • Users and Practitioners hereby accept and agree that they shall receive confidential or otherwise sensitive information from Medikoe.
    • The Users and Practitioners hereby agree that they shall not, either directly or indirectly, be engaged in any business or entity that is in competition with Medikoe for any monetary or personal gain.
    • The Users and the Practitioners further agree that they shall not develop or assist in the development of any services, websites or mobile applications that may compete with Medikoe by using or incorporating any Confidential Information or Intellectual Property rights belonging to or obtained by Medikoe unless with Medikoe’s express written consent.

 

  1. CONTACT
    • In the event any User or Practitioner wishes to contact Medikoe for any matter, including but not limited to register complaints or report any infringement, they may do so by writing to support@medikoe.com and Medikoe shall respond to the same within 30 business days.

 

  1. AMENDMENTS
    • Medikoe reserves the right to change, modify or remove the whole or any Part of these Terms at any time. No notice shall be provided by Medikoe prior to making any changes or modifications.
    • Users and Practitioners are requested to continuously check for any updates of the Terms and any continued use of the Website or the Services after any changes to the same shall be deemed as your acceptance of the revised Terms.

 

  1. SEVERABILITY
    • In the event that the whole or any portion of these terms becomes unlawful or otherwise unenforceable, then the same shall be substituted by a provision that most closely resembles Medikoe’s intentions while remaining lawful.

 

  1. WAIVER
    • Any leniency shown by Medikoe in taking action against the User or the Practitioner shall not be construed as a waiver of Medikoe’s rights.

 

  1. ENTIRETY
    • This Terms of Use along with the Privacy Policy and other policies implemented by Medikoe from time to time including but not limited to the Terms of Enrolment, Advertising Policy, Content and Editorial Policy and such other policies made available anywhere on the Website shall constitute the entire agreement and understanding between the Parties with regard to the use and access of the Website and the Services and shall supersede any and all other agreements and understanding

 

  1. GOVERNING LAW AND JURISDICTION
    • These Terms shall be governed by and in accordance with all applicable laws within India.
    • The courts at Bangalore shall have exclusive jurisdiction over any claim or dispute arising out of these Terms.